Crypto-assets are high-risk and volatile. You could lose all the money you put in. Education only — not financial advice. Risk disclosure

How to choose a crypto exchange

By the Blockhorizon Editorial Team · Updated · How we check facts

Quick answer

Check the platform yourself on the official register for your country, find out who holds your keys, and ask what happens if it stops withdrawals or fails. Then add up every fee, including the spread. Bonuses to sign up, or tips from influencers, are reasons for caution, not trust.

What should you check before you open an account?

A crypto exchange (regulators often say “platform”) is a company that lets you buy, sell and often store crypto. Choosing one is less about features and more about what happens to your money when something goes wrong. The checks below come from guidance published by financial regulators: the UK Financial Conduct Authority (FCA), the US Securities and Exchange Commission (SEC), the EU’s European Securities and Markets Authority (ESMA) and others. We name no platforms on this page. We have not rated any yet, and we will publish how we will rate them before we do.

The short version:

  1. Is it registered or authorised where you live? Check the official register yourself.
  2. What does that registration actually cover?
  3. Who holds the private keys to your crypto?
  4. What happens if the platform halts withdrawals or goes bankrupt?
  5. What will you pay in total, including the spread?
  6. If you are in the UK, does its marketing follow FCA rules?
  7. Did you hear about it from an influencer, and were they paid?

Is the platform registered or authorised where you live?

Start with the regulator’s own register, never a link or badge supplied by the platform. Type the register’s address into your browser yourself; the FCA tells consumers not to click links in emails to reach its Firm Checker. Then compare the exact legal name, reference number, website, phone number and email with what the register shows. Scammers copy the reference numbers of real firms, so a matching number alone proves little. See our guide to checking if a crypto firm is authorised.

Where to look depends on where you live:

If you cannot find the platform on the register for your country, do not open an account.

What does being on a register not tell you?

A register entry is a minimum, not a seal of approval. Read what each regulator says about its own list:

So the register answers “is this firm allowed to operate here, and is it who it says it is?” It does not answer “is my money protected?” The next checks do that.

Who holds the private keys to your crypto?

Whoever holds the private key controls the crypto. The SEC defines custody as “how and where you store and access your crypto assets.” When you leave crypto on an exchange, the exchange usually holds the keys. That is called third-party custody.

The SEC’s December 2025 bulletin is blunt: “If the third-party custodian is hacked, shuts down, or goes bankrupt, you may lose access to your crypto assets.” It names two practices to ask about:

Look in the platform’s terms of service for answers to three questions. Are customer assets held separately from the company’s own? Can the platform lend or reuse what you deposit? Can you withdraw to a wallet you control? Our lesson on wallets and private keys explains the trade-offs of holding keys yourself.

What happens if the platform stops withdrawals or goes bankrupt?

This has already happened. The SEC noted in 2023 that some crypto firms “have faced severe financial difficulties, sometimes resulting in suspending customers’ ability to withdraw their assets”. Others “have entered bankruptcy proceedings, and it is unclear how much of their holdings (if any) customers might be able to recover.” The same alert warns that people who deposit crypto with such a firm “might cease to have legal ownership of those assets”.

Do not assume a safety net exists:

A practical rule follows: only keep on a platform what you could afford to lose if it froze tomorrow.

What will you really pay in fees and spread?

The headline trading fee is only part of the cost. Every price has two sides: the bid (what a buyer will pay) and the ask (what a seller will accept). The gap between them is the spread. The SEC notes that the ask “will almost always be higher than the bid price”. So if you buy and immediately sell, you usually get back less than you paid, even before fees.

Before you deposit, write down every cost the platform lists:

“Zero commission” does not mean free, because you still pay the spread. Put your numbers into our crypto profit calculator to see how fees change the price a coin must reach before you break even.

Does the platform follow the UK’s crypto marketing rules?

If you live in the UK, how a platform markets itself is a useful test. Since 8 October 2023, crypto promotions aimed at UK consumers must follow FCA rules. Among them:

The FCA’s consumer guidance turns this into a simple check: “you should see prominent warnings about the risk of losing your money, and you shouldn’t be offered any free gifts to join or refer a friend bonuses.” If the warnings are missing and you are offered an incentive, the FCA says the company “isn’t following our rules, and could be illegal, or even a scam.”

Outside the UK the rules differ, but a sign-up bonus is still a sales tactic, not a sign of safety.

Should you trust an influencer’s recommendation?

Treat it as an advert until proven otherwise. The EU supervisory authorities warn of promotion “especially on social media where influencers can be incentivised to advertise certain crypto-assets.” In the UK, the FCA’s 2024 guidance on social media says that “Unauthorised persons, such as social media influencers, who promote a regulated financial product or service without approval of an appropriate FCA-authorised person may be committing a criminal offence.”

Ask three questions. Is the post labelled as an advert, and does it show the risk warnings your country requires? Is the influencer pointing you to a platform you can find on the official register? And are they pushing you to act fast? Pressure and urgency are classic scam red flags.

What does the full checklist look like?

CheckWhat to look forSource
RegisterListed on your country’s official register; name, number and contact details matchFCA, ESMA, FinCEN
Limits of registrationNo assumption of compensation or endorsementFCA, FinCEN, SEC
CustodyWhether assets are held separately, whether deposits can be lent out, and whether you can withdraw to your own walletSEC
Failure riskOnly deposit what you could lose if withdrawals stoppedSEC, FCA, ESMA
CostsSpread plus every fee, written down before you depositSEC
UK marketingPrescribed risk warning; no joining or referral bonusesFCA
InfluencersLabelled as advertising; no pressure to act fastEU authorities, FCA

What are the risks even if you choose carefully?

A careful choice lowers platform risk. It does not remove market risk. The FCA says that if you invest in crypto “you should be prepared to lose all your money, for any one of a variety of reasons, including sudden market moves, the failure of a firm, poor segregation of client funds or cyberattacks.” Registers can be out of date, terms of service can change, and a platform that is sound today can fail later. Re-check the register from time to time, and read our overview of crypto risks and our risk disclosure.

Frequently asked questions

Is a big, well-known crypto exchange automatically safe?

No. Size is not a protection. The SEC has warned that some crypto firms suspended withdrawals and some went bankrupt, and that it was unclear how much customers could recover.

If a crypto firm is registered with the FCA, is my money protected?

Not by that registration. The FCA says being registered as a cryptoasset business does not mean customers benefit from the Financial Ombudsman Service or the FSCS.

Why doesn’t Blockhorizon just recommend an exchange?

We have not finished checking any platform against official registers, so we will not name one yet. When we do, we will follow our published rating methodology and show the date each register was checked.

Is a sign-up bonus a bad sign?

In the UK, yes. FCA rules ban bonuses for joining and for referring a friend, and the FCA says a firm offering them without proper risk warnings could be illegal, or even a scam.

Before you depositLearn the crypto scam red flags →

Sources

  1. UK Financial Conduct Authority, Cryptoassets: AML / CTF regime (updated Feb 2026) — fca.org.uk (accessed 2026-10-02)
  2. UK Financial Conduct Authority, Cryptoassets: Who needs to register (updated Sep 2026) — fca.org.uk (accessed 2026-10-02)
  3. UK Financial Conduct Authority, Avoid scams and unauthorised firms — fca.org.uk (accessed 2026-10-02)
  4. UK Financial Conduct Authority, Warning List of unauthorised firms — fca.org.uk (accessed 2026-10-02)
  5. UK Financial Conduct Authority, warning over ‘clone firm’ investment scams (2021) — fca.org.uk (accessed 2026-10-02)
  6. ESMA, Public Statement on the end of the MiCA transitional period (23 June 2026) — esma.europa.eu (accessed 2026-10-02)
  7. ESMA, Markets in Crypto-Assets Regulation (MiCA) and interim register — esma.europa.eu (accessed 2026-10-02)
  8. FinCEN, MSB Registration Web site — fincen.gov (accessed 2026-10-02)
  9. FinCEN, FIN-2013-G001 guidance on administrators and exchangers of virtual currencies (18 Mar 2013) — fincen.gov (accessed 2026-10-02)
  10. SEC / Investor.gov, Exercise Caution with Crypto Asset Securities: Investor Alert (23 Mar 2023) — investor.gov (accessed 2026-10-02)
  11. SEC / Investor.gov, Crypto Asset Custody Basics for Retail Investors (12 Dec 2025) — investor.gov (accessed 2026-10-02)
  12. SEC, Spread — sec.gov (accessed 2026-10-02)
  13. UK Financial Conduct Authority, Crypto: the basics (updated Jan 2026) — fca.org.uk (accessed 2026-10-02)
  14. UK Financial Conduct Authority, PS23/6 Financial promotion rules for cryptoassets (June 2023) — fca.org.uk (accessed 2026-10-02)
  15. UK Financial Conduct Authority, FCA introduces tough new rules for marketing cryptoassets (8 Jun 2023) — fca.org.uk (accessed 2026-10-02)
  16. EBA, ESMA and EIOPA, Joint ESAs Warning on crypto-assets (2025) — eiopa.europa.eu (accessed 2026-10-02)
  17. UK Financial Conduct Authority, FG24/1 Finalised guidance on financial promotions on social media (26 Mar 2024) — fca.org.uk (accessed 2026-10-02)